I’m often surprised and pleased by the number of people that hug me the first time I ever meet them; some people even hug me as soon as we’re introduced. I don’t know why this happens although I must say I’m pleased it does. In my opinion, hugging shows you feel close to other people in a non-threatening & not too intimate way & it feels nice. Others in the Learning Pool team have been known to push me forward when there’s hugging to be done.
I’m in Scotland this weekend taking a couple of days out after a busy month of getting Learning Pool’s new Glasgow office up & running. Dave, Breda & I hosted a breakfast briefing in Edinburgh on Thursday at which one of Learning Pool’s non execs, Donald Clark was speaking. Donald is pretty much always controversial (read his blog athttp://donaldclarkplanb.blogspot.com/ to see for yourself if you don’t believe me), especially when he’s talking to people that train others using traditional means – and he didn’t disappoint on Thursday. At the end of the morning, I could see Sheila Fleetwood (pictured with me above) making a bee-line for me. She’d been engaging in some lively banter with Donald over the course of his session & I must admit I thought for one second she was coming over to give me a slap. Instead, to my delight, she hugged me & thanked me for such an interesting & thought provoking morning. Phew!
A couple of months ago, Dave & I were in Exeter for Likeminds (gosh – was that really February?) and we had a fab night out with some of our local guvvie pals we don’t see anywhere near often enough. That night I had a great conversation with Martin Howitt & Bill Wells about hugging and how much we like to do it. The three of us decided that one of the measures of how well Learning Pool is doing could be the number of customer hugs I receive every month – admittedly a rather unusual business metric. So far it seems to work.
Next week is the company’s annual birthday bash (hard to believe but we’re 4 years old) – we’re having a party on HMS President & I expect to get a lot of hugs that day – tell you what – I’ll count them & post the number back up here as a comment next week.
Conclusion – hugging is good with your business associates – keep doing it & keep those hugs coming for me!