Month: October 2017

My top 10 takeaways (& one regret) from #Fintech20Ireland

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(L-R) Thomas Olszewski of Frontline Ventures, Mary McKenna, Pete Townsend of Norio Ventures, Alan Costello of NDRC

On Thursday I was delighted to participate in #Fintech20Ireland at UCD as a speaker/panel member.  The audience was a mix of experienced fintech and blockchain professionals working across the financial and insurance services spectrum in Ireland and beyond.  Some were startup founders, some were thinking about starting companies, some were well established and experienced practitioners.  Others were financiers, investors & sponsors.  Thank you to Simon Cocking, John Armstrong and the rest of the Irish Tech News team for running the event and for inviting me to speak.

I talked (honestly) about my own experience of angel investing from the angel investor perspective & I also covered the right & wrong ways to go about “bagging” an angel like me from a founder or startup perspective.  I do this talk because I see so many founding teams getting this so wrong.  I’ve written my tips on “How to Catch an Angel” up recently as a blog here.

We’re living in a time when there are so many events happening that it’s more important than ever to make sure that events you run or attend generate value for you so I thought it would be a good exercise for me to summarise the value I derived from participating & being at #Fintech20Ireland.

These were my key takeaways from the day:

  • Networking – this is always going to be top of my list because I believe that having the right network is the solution to most challenges encountered in business. #Fintech20Ireland allowed me to catch up with people I already knew, meet some new people and meet in real life a few people I’ve known for a while online.  If a few quality additions to your existing network is the only benefit you derive from attending a conference or event then in my view that probably justifies the time you’ve spent.
  • Following on from the previous point, I got offered some work by someone in the audience who’d been looking for specialist e-learning expertise – pure happenstance that I’d mentioned my own e-learning background briefly in my intro.  Serendipity is always nice.
  • I got to meet some other early stage investors that I didn’t already know. As I always say angel investing is a team sport so it’s good for me to meet other investors & hear what they’re interested in and more to the point what they’re investing their time and money in.  It’s good for me but it’s also good for my portfolio companies as investment is usually an ongoing process so it’s useful to be on the radar of a lot of different people.
  • Meeting & hearing from the numerous innovative Irish companies who are transforming financial services and who were present on the day. Giles O’Neill from Enterprise Ireland reminded us early in the day exactly what Ireland has going for it in the fintech space – an existing ecosystem, multinationals & startups working side by side, good & improving international links (I noticed 10 new US routes announced by Aer Lingus yesterday & don’t forget you clear US immigration before you even leave Irish soil), coverage of global fintech hot spots by the EI in-country teams, previous huge international success of some Irish fintech companies.  Giles didn’t make this next point but I will.  Brexit clearly offers huge opportunity for Ireland in terms of fintech and indeed financial services.
  • I met Barbara Diehl, Director of UCD Innovation Academy. Barbara used to work at Said Business School Oxford & I’m a member of SBS’s network of experts.  Colleagues at SBS had made an email intro for us some months back but we’d never actually met.  Barbara was also moderating an innovation panel on the day so I got to see her at work before we had our chat.  It’s always useful to see if there’s anyone else from your wider network you can meet who works in the venue where the event you’re attending is taking place – especially if it’s a large university or corporate or government building.
  • My favourite quote of the day came from Charles Dowd, CEO of money messaging app Plynk. The “tips for startups” panel members were asked what success looks like.  Always a great question to ask a startup.  Charles replied “Success equals doing what you love – but with metrics”.  I love it.
  • There was an incredible Gartner quote mentioned on the day. 30% of university accreditation will be done via blockchain by 2020.  It seems a little ambitious to me – not because of any blockchain technology limitations but because of the glacial speed that universities move at.  This merits more investigation so watch this space for a future blog on this topic as it’s one that interests me.
  • I heard some fabulous stories on the day – both from the public stage and a few more scandalous ones that were whispered quietly in the breaks. Stories are the other part of what makes the world go round.
  • I enjoyed the variety of the panel debates but especially the discussions about how to find & retain the right people for your team as you scale (there was a side discussion about ageism in the workplace and the massive missed opportunity this results in. See Greg Canty’s blog on this here if you’re interested in diversity in the workplace).
  • It was very useful to be reminded that most money can be made in fintech by focusing on the boring stuff – regulation, GDPR – and that early money in blockchain will be made addressing points in the ecosystem where trust is costly. I guess that’s why I’ll never be rich.  I can’t bring myself to work on boring stuff but I can see how it’s an opportunity.

My one regret of the day is that I missed Thomas Power‘s future trends talk in the afternoon but it was great to see Thomas in Dublin.

I’ll leave you today with a question one of the delegates asked me in the morning coffee break. I have £10k set aside for a new kitchen…should I spend the money on a new kitchen or invest it in a startup? I’ll leave you to decide what my answer was.

“Business is about people; network every day of your life & learn how to hustle, not hassle”

That was my key message on Saturday at the 2nd annual Ada’s List conference in London.  It was also Ada’s List’s 4th birthday.  If you haven’t come across it yet Ada’s List is a global & supportive community of women in tech.  Currently membership is highest in London (2,800 members) and New York City (500) but there are pockets all over the world & all of them are growing.  If you’re a woman in tech I urge you to sign up & get involved.  The community is run by a group of volunteers and is seeking additional people to volunteer around content creation and community management and like all not for profit groups any financial donations would always be most appreciated.

Girl gang

My own girl gang representing the 4 proud provinces of Ireland – Sinead Crowley, Mary McKenna, Mary Carty, Denise McQuaid (L-R)

I’ve been a member of Ada’s List since the start but this was my first experience of real life engagement with the community & it was such a positive and joyful day.  It was also an honour and a privilege to be selected to present a short talk to the conference.  My talk was “How to Catch an Angel” – but more about that later in this blog.

The day was an upbeat mix of talks, workshops, sharing of personal stories and networking.  I was there with my own “girl gang” – Sinead Crowley, Denise McQuaid & Mary Carty – and we had a great day – listening & chatting (& laughing) in equal measures.

Highlights for me were the two keynotes that bookended the day – Shefali Roy’s about her own career & personal choices and Debbie Wosskow’s about the things in life that she considers important and what drives her.  A couple of nuggets to pass on from Shefali are how despite being a true high flier she’s never worked a weekend in her life.

Shefali Roy

Shefali Roy addressing the Ada’s List Conference

Speaking as someone who pretty much works every day I found that astounding and it’s really made me think about how I spend my own time.  She also (hilariously I have to say) conducts an annual cull of her network – online & offline.  Again – something I would never do.  Mine just continues to grow with new additions falling into the many concentric circles of closeness to me.  I’m too scared that one day one of those “weak ties” out in the outer limits of my Saturn’s rings might be THE ONE.  Debbie talked about the 3 Gs she relies upon to keep the wheels on as she powers through life at a terrifying pace and indeed what she looks for in the teams she invests in – graft, grace & grit, and an extra one for good measure – her girl gang.  Every woman in tech or woman in business needs one of those!  Her principles are pretty self explanatory but they can also be interpreted as hard work (I’ve written & talked about this a lot – there’s really no escape from this as an entrepreneur & anyone who tells you anything different is quite simply a liar), being nice (again, karma is something I refer to a lot & it’s unbelievable how far just being nice to other people will take you) and grit or resilience – the quality that makes you keep going no matter what.  If you don’t have grit you’ll never make it as an entrepreneur so be brutally honest with yourself.

The other speakers were great too & covered topics like how to keep your high performance culture when you’re scaling up (trust me this one is easier said than done!), using VR to improve behaviour towards women in the workplace and an interesting talk on how technology is & isn’t fuelling growing intolerance in society – very relevant with hate crime in London up by 29% in the last year & no that isn’t a typo.  Sadly I missed the workshops because I was conducting a couple of confidential entrepreneur 1-2-1 sessions but reports about them were glowing.  So – definitely one for your diaries next year & please do engage with the Ada’s List community in the meantime.

Mary as accountant

Yeah I used to be an accountant; anyone can change career if they want to badly enough

Anyway – on to my own talk.  Instead of a personal story I elected to give a brief 15 minute primer on how to practically go about finding suitable angel investors to bring into your fledgling business.  I chose this topic because as a female angel investor I’m often at the receiving end of startups and entrepreneurs who are getting this wrong and that can lead to a lot of frustration and bad feeling on both sides.  Before I start a quick proviso – this is a blog around my own personal experience…other angel investors may well behave differently.  Really the title of this blog tells you all you need to know about this dark art in a nutshell and it’s important when you’re seeking investment to keep in mind that angel investment is usually a team sport.  I’ve angel invested in 6 early stage tech businesses and only once have I gone in solo, with the other 5 I’ve either brought in other investor friends of mine or they’ve brought me along.

What I look for

So, in a startup I look for a female on the founding team, a product or service I can imagine using myself, usually something I can add considerable value to by either introductions to my network or by merit of my own experience, an element of tech for good (or else there’s no point IMHO), authentic & honest founders, deep domain knowledge & understanding of the challenges they are solving and awareness of competitors & where they are in their development, the tech in house or if very early stage an ability to bring the tech in house, honesty about traction, founding team resilient & able to pivot and a founder who can front the business without being arrogant & smartass.  Finally I need to like them.  I assume we’ll be working together for 3-5 years, maybe longer, and life’s too short to do that with people you don’t like.

Stuff that makes me run for the hills

A know-all founder who is uncoachable, unrealistic valuation, founder not authentic or a feeling that they are dishonest, discovery that the founder has more than one focus (in a band, would rather be deep sea diving, is unrealistic about the amount of work that’s going to be required), a founder who a few months into our relationship shows they are unable to respond to change or pressure, a founder who is anxious, needy, deluded, arrogant, ego-driven, greedy, selfish, brattish, indecisive…there’s probably more.  Top of the list is that the idea is simply a bad idea.  There are loads of those about!

What startups/entrepreneurs should do and shouldn’t do when “shopping” for angels

Do your homework and have a strategy.  I’m always amazed when strangers pitch to me without knowing anything about me.  Why bother?  Are they just hoping I will let them practice their pitch?  Check out who is actively investing & who’s interested in your space.  Most important is to get warm intros to the people you want to talk to and that requires that you spend a lot of time building out your network.

Elemental story

I never get tired of sharing the Elemental story

Don’t settle for people who behave like assholes.  Respect yourself & your business idea & keep looking for more suitable investors.  I promise you that anyone who behaves badly pre investment will be much more badly behaved when they’re one of your shareholders.  Don’t send pitch decks by Twitter DM to people you’ve never even met.  Don’t send pitch decks cold by email or via LinkedIn.  Learn how to hustle nicely.  You must have a warm intro.

Of my 6 investments, two I’d already known the founder for years, one I had a year long mentoring relationship with one of the founders before investing, one I saw at a pitching event but I spent a year getting to know her before I invested, two came through my network.

What I’d like to see more & less of

I’d like to see less badly researched ideas or solutions for non existent problems and less “me too” companies.  I’d like to see more startups with customers & revenue, more real innovation around new tech, more stuff for women that isn’t health/beauty/fashion/lifestyle, more startups tackling big social challenges.

I mentioned in my talk that one of my investee companies, the female founded social prescribing leaders Elemental Software, raised £300k this summer in only 43 days from first pitch to money in the bank – you can read the story of how they did that here.

I hope this blog is useful for anyone considering accessing angel investment.  It’s very much about people & chemistry & personal preference – we aren’t VCs and many of us are motivated by more than money – so keep that in mind when you’re doing that homework I mentioned earlier.  Final word – you can find out more about Ada’s List and join here.  I look forward to your feedback/comments.