One of my all time pet hates is writing on the backs (or insides) of hands.  No matter how desperate you are to write something down or remember something – never, ever, ever write it on your hand.  It looks truly terrible & it portrays you as a disorganised individual with no awareness of or concern about your personal appearance.

Nearly as bad as the young man I interviewed for a sales job recently – on leaving our building he stood on top of the mail in our hallway instead of picking it up & handing it to me – he didn’t get the job & he’s probably still wondering why!  This incident still makes our team laugh.

Little things really do matter.